📦 Return & Refund Policy | PCL Prince Infotech
Last Updated: June 2026
Thank you for shopping at PCL Prince Infotech. We are fully committed to ensuring that you are completely satisfied with your high-performance hardware and gear. If for any reason you are not entirely happy with your purchase, we are here to help you resolve it quickly.
1. Returns
- You have 7 calendar days to return an item from the date you received it.
- To be eligible for a return, your item must be unused, uninstalled, and in the same pristine condition that you received it.
- Your item must be in its original, undamaged packaging with all intact serial numbers, manuals, and accessories.
- Your item needs to have the receipt, invoice, or valid proof of purchase from PCL Prince Infotech.
2. Refunds & Inspection
- Once we receive your item at our facility, our technical team will inspect it and we will immediately notify you that we have received your returned package.
- We will update you on the status of your refund right after the inspection is complete.
- If your return is approved, we will initiate a refund to your credit card (or your original method of payment).
- You will receive the credit within a certain amount of business days, depending on your card issuer's or bank's processing policies.
3. Shipping Costs
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are strictly non-refundable.
- If you receive a refund, the actual cost of return shipping (if handled by us) will be deducted from your final refund amount.
- We highly recommend using a trackable shipping service or purchasing shipping insurance for high-value gaming components.
4. Contact Us
If you have any questions on how to safely package and return your item to us, please feel free to reach out to our support team:
